Credit Card Processing Problems [UPDATE] 2:42 pm (Back Up)

Published 19 February 07 10:28 AM | Ben 

We are currently experiencing intermitent outages with our credit card processor.  We are working to fix it and will post an update when it is fixed.  You can place orders, but you may get a 'HOST' error.  I have tested it over the last few minutes and have not received the error, but it may pop up again until we figure out what is causing it.  Sorry for the inconvenience.

[UPDATE] 12:49  Seems to be a problem with the processor.  We are waiting on word from them.  I will keep you posted.  I have disabled ordering with credit cards to avoid the errors.  All other payment types are working.

[UPDATE] 1:49 There is an issue with pay pal/verisign timing out.  They have acknowledged it on their support line and are working on it.  This must be a problem with quite a few people, so I am sure it will be back up soon.  Thanks for your paitience.

[UPDATE] 2:00 Interestingly enough, PayPal / Verisign's regular support is closed for the holiday even though they did acknowledge the problem in the recording during the phone call.  So I cannot get a human on the phone unless I am a premium support customer, so now I am at the mercy of email support at least for today.

[UPDATE] 2:42 Pay Pal / Verisign seem to be functioning again.  Though I never received a call back or email confirming.  I have placed numerous test orders and they seem to be fine.  I will keep an eye on it the rest of the day and hope for a call back from them.

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# Ken said on February 27, 2007 9:17 AM:
My question is why are you using paypal? I know you are a large company but, they can take you money any time they wish and do not have to give it back. A friend of ours had $21,000 in an account and they took it.
# Ben said on February 27, 2007 9:44 AM:

It's not pay pal as used by the public.  It's Verisign credit card processing which was bought by pay pal not too long ago.  We have no actual account with pay pal.

# Jude Pickrell said on April 3, 2007 4:27 AM:

Last month; I was looking to buy a credit card processor. But I was not sure about the things I should look for before making the final decision. Then I came to know about an e-book. It helped to buy the credit card processor online. I thought it might be helpful for you therefore wanted to share that you can get the e-book at http://www.merchant-accounts.com/e-book.pdf

May be it will help your time to make final decision before making an order to buy credit card processor.

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